OUR SERVICES
HOTEL OPERATIONS
Headquartered in Montclair, Virginia, our staff leads and supports the daily operations of each of our unique hotels. Working closely with our hotel management teams through frequent site visits, we maintain regular communication and ensure that each of our properties operate under a standard of integrity and excellence. We are dedicated to providing a memorable experience and amiable service to all that step foot in our hotels. This, in turn, has resulted in prosperous financial gain and steadfast loyalty from our guests. Our commitment to brand standards, cleanliness, and comfort is paramount at each of our properties as we aim to set the standard for hotel management excellence.
HOTEL SALES & MARKETING
Each of our hotels is equipped with an enthusiastic sales team and led by an ardent General Manager and Director of Sales. Our sales staff foster personal relationships with those they serve and are constantly seeking new leads. We search for a wide and diverse variety of leads, not only in our local communities, but all over the nation, as well. These connections include (but are not limited to) corporate travelers, vacationing individuals & families, tour companies & educational groups, religious & cultural groups, sports teams, and government & military organizations. We market our amenities specifically to each our of unique guests and provide exceptional service that benefit both hotel profitability and guest satisfaction.
FINANCE & ACCOUNTING
Our finance staff perform regular accounting services including daily revenue reports, payroll processing, cash payments, bank reconciliations, and invoice processing. Additionally, audits are made to guarantee financial integrity within each of our hotels. Through budgeting and forecasting, we are able to make smart and economic decisions for our hotel that drive business and satisfy guests' needs. We excel in financial responsibility by monitoring day-to-day expenses while concentrating on sales objectives in order to increase profitability.
Human Resources
At Awana Hospitality Management, we believe in selecting the right individuals who value trust, hard work, innovation, creativity, and loyalty. All members of our staff operate under a standard of honor and responsibility, and we work to create self-motivated leaders. We pride ourselves on the diversity of our staff members and aim to provide an inclusive and familial environment for them. By creating a climate that fosters growth and learning, we have achieved a loyal team of associates who feel respected and justly compensated. Our belief is that loyal and satisfied employees lead to loyal and satisfied guests and investors.
CAPITAL PLANNING &
FACILITIES MANAGEMENT
Our facilities team is responsible for the development, planning, and construction of our new properties. Through drafting contracts and performing regular inspections, our team ensures that our buildings are safe, compliant to brand standard, functional, and artfully designed. Our goals are to obtain or develop one property every physical year.